Terms of Service
Welcome to Trendy Mutt.
These Terms of Service explain how you can use our website and purchase products from us. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.
Throughout these Terms, "we", "our", and "us" refer to Trendy Mutt.
1. Using Our Website
By using our website, you confirm that you:
- Are at least 18 years old or have permission from a parent or guardian.
- Will use our website only for lawful purposes.
- Will not misuse our website by introducing viruses, malicious software, or attempting to interfere with its operation.
- Will not use our products for any unlawful purpose.
We reserve the right to suspend or refuse access if these Terms are breached.
2. General Conditions
We reserve the right to refuse or cancel orders where necessary, including where fraudulent activity is suspected or these Terms have been breached.
We may update, modify, or discontinue any part of our website or services without prior notice.
Payment information is processed securely through our payment providers and is never stored by Trendy Mutt.
You may not reproduce, copy, sell, or exploit any part of this website without our written permission.
3. Website Information
We do our best to ensure that all information on our website is accurate and up to date.
However, occasional errors or omissions may occur. Product descriptions, images, prices, and availability may change without notice.
Your use of the information on this website is at your own discretion.
4. Prices & Product Availability
All prices are shown in GBP (£) unless otherwise stated.
Prices may change without notice.
Product availability may also change without notice.
Price changes will never affect orders that have already been accepted.
5. Products
Our products are available exclusively online.
We make every effort to display product colours and images accurately, although colours may vary depending on your device or screen settings.
We reserve the right to:
- Limit quantities purchased
- Restrict sales by region where necessary
- Withdraw products from sale at any time
Returns are subject to our Shipping & Returns Policy.
6. Orders
After placing an order, you'll receive an email confirming we've received it.
We reserve the right to cancel or refuse orders where:
- Payment cannot be authorised
- Fraud is suspected
- Incorrect pricing or product information has been published
- Products are unavailable
If we need to cancel or amend your order, we'll contact you using the details provided and issue a refund where appropriate.
Please ensure your billing, delivery, and contact information is accurate and up to date.
7. Shipping
Shipping times are estimates only.
Most UK orders arrive within 7–14 business days, although delays may occasionally occur due to courier services, product availability, or seasonal demand.
Full details can be found in our Shipping & Returns Policy.
8. Third-Party Services
Our website may include tools, services, or links provided by third parties.
These are offered for your convenience only.
We are not responsible for the content, products, services, or policies of third-party websites.
Please review their own terms and privacy policies before using them.
9. Comments, Reviews & Submissions
If you submit reviews, comments, suggestions, photographs, or other content to Trendy Mutt, you grant us permission to use, reproduce, edit, and publish that content for marketing or promotional purposes.
You confirm that any content you submit:
- Belongs to you or you have permission to share it
- Does not infringe another person's rights
- Is not unlawful, abusive, or offensive
We reserve the right to remove content that breaches these Terms.
10. Intellectual Property
Unless otherwise stated, all content on this website is owned by Trendy Mutt.
This includes, but is not limited to:
- Text
- Product descriptions
- Blog articles
- Graphics
- Logos
- Branding
- Website design
- Muttley illustrations
- T-shirt artwork
- Images created by Trendy Mutt
No content may be copied, reproduced, distributed, or used without our written permission.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.
12. Errors & Corrections
Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping, or availability.
We reserve the right to correct these errors and, where necessary, cancel or amend affected orders.
If an error affects your order, we'll contact you promptly and offer a suitable solution, including a full refund where appropriate.
13. Prohibited Uses
You must not use this website:
- For unlawful purposes
- To infringe the rights of others
- To distribute viruses or malicious software
- To interfere with website security
- To send spam
- To collect personal information from other users
- To attempt unauthorised access to our systems
We reserve the right to suspend or terminate access where misuse occurs.
14. Limitation of Liability
We aim to provide a reliable and secure shopping experience, but we cannot guarantee that our website will always operate without interruption or error.
To the fullest extent permitted by law, Trendy Mutt shall not be liable for indirect or consequential losses arising from the use of this website.
Nothing in these Terms excludes or limits any rights you have under UK consumer law.
15. Indemnity
You agree to indemnify and hold harmless Trendy Mutt from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or your misuse of our website.
16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be published on this page.
By continuing to use our website after changes are published, you accept the updated Terms.
Contact Us
If you have any questions about these Terms of Service, please get in touch.
Email: support@trendymutt.com
Or visit our Contact Us page.
Last updated: July 2026